Michelle found her passion for community service at the age of 13. She started her volunteering journey with the Malaysian Red Crescent Society (MRCS) in secondary school and has never turned back since. As a MRCS volunteer and strong advocate for youth empowerment, Michelle spearheads many youth-focused activities within her community, as well as at the state and national levels. These activities include facilitating active and open discussions among young people and conveying their voices to senior leadership as well as developing effective training plans tailored towards young people so that they could support their communities in times of needs. A core member of MRCS’s National Youth100 Taskforce, Michelle has also been working closely with the National Organisational Development, Youth & Volunteers Committee to develop and implement youth-related policies and programs. 

As a member of Pahang’s State Disaster Response Team, she also regularly participates in flood relief operations to reach out to stranded communities during crises. During the COVID-19 pandemic, she coordinated statewide on-ground operations to deliver medical supplies to hospitals and clinics as well as food aid and hygiene kits to the vulnerable communities. In December 2019, she was elected as an International Federation of Red Cross and Red Crescent Societies (IFRC) Youth Commission Member representing the Asia Pacific region. Outside of the IFRC, Michelle is also involved in several other youth-led non-profit organisations that champion issues close to heart such as education, social inclusion, gender diversity, climate action, and mental health.